SERVPRO® National Accounts: Your Trusted Partner in Emergency Restoration

4/19/2024 (Permalink)

SERVPRO semi-truck on-site overnight for a large loss disaster response.

At SERVPRO®, we understand that when disaster strikes, time is of the essence. That's why we're proud to offer comprehensive emergency response services tailored to meet your needs on three critical levels:

1. Frequency Losses: With over 2,100 first responder locations nationwide, we're equipped to handle emergencies of all sizes, ensuring a rapid and effective response whenever you need us.
2. Large Loss: Our large loss teams are prequalified to handle multi-million-dollar losses, providing the expertise and resources necessary to mitigate damage and restore your property swiftly.
3. Catastrophic and Storm Events: In the face of catastrophic events and wide-scale storms, our prequalified storm teams are strategically located across the country, ready to deploy over 1,000 crews to affected areas at a moment's notice.

Ready, Faster, Proof: Our Key

Differentiators

• Ready: Through our Emergency Ready Program and 24/7 accessibility via our call center (1-855-678-5465), we ensure that help is always just a phone call away. You'll have a dedicated team solely focused on keeping your team consistently updated nationwide, regardless of location.

• Faster: With over 2,000 locations strategically positioned nationwide, SERVPRO can deliver solutions faster than ever before. Our restore-first approach focuses on mitigation and stabilization, reducing claims expenses, business interruption, and environmental impact while ensuring customer satisfaction.

• Proof: Our DryBook Documentation system provides real-time documentation of the drying process, validating work and reporting to all stakeholders. We adhere to IICRC standards and utilize proprietary DryBook software to ensure the highest quality of service.

Service Capability Overview

From fire, smoke, and soot damage to water removal, mold mitigation, and biohazard cleanup, SERVPRO offers a comprehensive range of restoration services to address your needs. Our cleaning services cover everything from air ducts and HVAC systems to carpets, upholstery, and hard floors, ensuring that your property is restored to its preloss condition quickly and efficiently.

Subcontractor/Franchise Relationship and Corporate Authority

Our Commercial Accounts Program Agreement (CAPA) sets strict qualifications for franchises, including background checks, insurance requirements, and commercial training certifications. This ensures consistent, quality services for our clients and their insured.

Project Management Controls

Every large loss project is assigned a designated project manager, and daily progress meetings are held with key stakeholders to review job costing paperwork and monitor progress in real time. Our web-based software provides a snapshot of job progress, costs, and estimated completion percentages.

Emergency READY Profile (ERP)

Our Emergency READY Profile is a critical component of any disaster preparedness plan, addressing incident response and disaster recovery. By providing essential facility details and establishing SERVPRO as your trusted restoration partner, the ERP ensures that you're ready to respond swiftly and effectively to any emergency.

Are You Ready?

Whether you're facing a routine frequency loss or a catastrophic storm event, SERVPRO is Here to Help®. Contact us today 855-678-5465 to learn more about our emergency restoration services and how we can assist you in preparing for whatever challenges lie ahead.